Custom & Practice

There is a danger to some degree in readily following something to the extent that it becomes an unwritten practice. This could easily apply to adopting or accepting an existing process for Payment Applications and Certifications. Instead of simply following these processes, it's crucial to deliberate over what the Contract states and what good practice should dictate.

The Importance of Defining Processes

The intention should be to formally define such processes so that all parties, including newcomers, can clearly see what is to be undertaken. This approach applies to any and all issues, not just those related to payments. It is vital to be aware of issues that exist where goodwill is the only thing keeping a process alive.

Most people resist change, especially when it threatens a perceived advantage. Therefore, it is unrealistic to expect that formalizing a process and making necessary changes will be an easy road.

The Challenges of Change

The flip side of this situation can be seen in items such as mock-ups and test panels. When such requirements formally exist or are introduced as a Variation to the Works, the tendency is for the mock-up or test panel to be undertaken under the most pristine circumstances. The best possible resources are often used in these scenarios.

However, this practice can undermine your ability as a Contractor or Subcontractor to replicate such work. The simple fact is that the level of perfection achieved in these controlled conditions is unlikely to be replicated throughout the Project's Works.

Setting Realistic Expectations

In this instance, formalizing the finish will be challenging. It will only be possible to determine what is the minimum acceptable standard, taking into account the local resources available for the Works. If the Project is in a relatively remote or under-developed location, the lack of resources will significantly affect the outcome.

As such, one should temper their expectations and be ready to accept the level of Custom & Practice demonstrated during mock-ups and test panels.

Conclusion

In conclusion, while it is tempting to follow established practices without question, it is essential to critically evaluate them. By doing so, you can ensure that all parties involved have a clear understanding of the processes and standards expected. This clarity will ultimately lead to better outcomes for everyone involved in the project.